Duvim: live chat software for websites on web, android & ios

About

Duvim is a live chat application created specifically for SodlanTech Pvt Ltd which enables companies to connect to their website visitors and answer their questions instantly. Companies can register for a free trial and then select from various subscription packages depending on the number of websites they wish to support. For each individual website, it is possible to create a custom chat widget according to the branding of the website, while the agents are able to manage chats using the web portal and mobile applications available for Android and iOS platforms.

The application lets the agents interact with the website visitors, exchange files and gather information about them all via live chat. The design and development of the application was done by Tvisha Technologies.

Project Snapshot

Project: Duvim
Platform: Mobile App · Web App · Admin Dashboard
Built with: Android iOS MySQL Node.js HTML5, CSS3, JS
Delivered by: Tvisha Technologies

Solutions

Live Web Chat – Duvim facilitates real-time communication with web visitors for businesses and makes sure they are able to answer their questions and interact with potential clients when they are browsing through the web page.
Multi-Website Chat Management – There are several subscription plans that a business can choose according to the number of websites they wish to control, and each website will have its own customized chat box that can be branded.
Communication with Agents – The assigned agents can monitor visitor conversations through the web interface, as well as through the Android and iOS applications.
Management of Visitor and Conversations – Agents can see visitor details, exchange files, and capture customer details all in one place.